--- title: "clickUP login" slug: "clickup-login" updated: 2023-08-15T12:18:55Z published: 2023-08-15T12:18:55Z canonical: "clickup-help.up.ac.za/clickup-login" --- > ## Documentation Index > Fetch the complete documentation index at: https://clickup-help.up.ac.za/llms.txt > Use this file to discover all available pages before exploring further. # Login to clickUP **To access clickUP you need:** - Access to the Internet (there is free access on campus in the computer labs and library). - An Internet Browser: e.g. **![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/clickup-login-image-twlq5nxx.jpg)Google Chrome**(latest versions), **![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/clickup-login-image-4caobd78.jpg)Mozilla Firefox,** or **![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/Microsoft_Edge_logo_(2019).svg.png)Microsoft Edge**. - Use[this page](https://help.blackboard.com/Learn/Student/Ultra/Getting_Started/Browser_Support/Browser_Checker) to check if your browser is supported. You can log in to clickUP via the UP Portal, or directly. ## Method 1: Through the UP Portal 1. Open your browser (Chrome /Firefox / Edge) 2. In the address bar, type the URL for the University of Pretoria’s home page: [**http://www.up.ac.za**](http://www.up.ac.za/) 3. Click on **My UP Login** **![login_to_clickUP_fig1_PS_login](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_fig1_UP%20web.png)** ****![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_fig1_PS_login.png) 4. Log in using your Portal username and password. Your username is **u**, followed by your **EMPLID**on your staff card (for example, u12345678). The **first time**you log in, you will **use your ID number / Passport number as a password**. First time log inIf you are logging in for the first time, click on the **New users**link. The system will guide you through the steps for creating security questions and to set up your password. Read the steps and information (on passwords and browsers) carefully. After you created your own password through the “new user” link, you will use your own password for future logins. If you forgot your password, use the ‘Lost (forgotten) password’ link to create a new one.5. Click on **Login.** 6. The **UP Staff Portal** will display. 7. Click on the **clickUP Homepage** link. ![login_to_clickUP_fig3_PS_clickUP_block](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_fig3_PS_clickUP_block.png) 8. The clickUP Home Page will display. From the moment you log in, you have access to core features in the menu where your name appears. At the top of the **Menu**, you can click on the icon **clickUP Help** to navigate to the Help page. ![login_to_clickUP_fig4_clickUP_help](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_fig4_clickUP_help.PNG) **Courses – your Modules** clickUP will open a list of your modules. You can access the list again by clicking on the **Courses** link on the menu. Use the different functions to personalise your course list. ![login_to_clickUP_clickUP_fig5_course view settings](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_clickUP_fig5_course%20view%20settings.png) Each course card lists the**course ID, course title,** and **instructor**. If your course has multiple instructors, select **Multiple Instructors** for a list. Select **More info** to see the description and schedule, if added. ![login_to_clickUP_clickUP_fig6_course_list](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_clickUP_fig6_course_list.png) 8. Click on the **module code** you wish to access. If you do not see the module code you need, request access. ## **Method 2: Directly through the clickUP URL (Quickest login method!)** 1. Open your browser (Firefox or Chrome) 2. In the address bar, type the URL for clickUP: [**https://clickup.up.ac.za**](https://clickup.up.ac.za)**/** ![login_to_clickUP_clickUP_fig7_clickUP_login](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/login_to_clickUP_clickUP_fig7_clickUP_login(1).jpg) 3. Login using your UP Portal username and password. 4. Click on **Sign In**. 4. The **cli****ckUP Home Page** will display. See the descriptions above. 5. Click on the **module code** you wish to access. If you do not see the module code you need, request access. Notes **1. Do not share your password with anyone**, or they will be able to access your account! **2. The system is case-sensitive**. Make sure that you use upper - and lowercase correctly when typing your username and password. For example, **U**12345678 will not work, you have to use **u**12345678. **3.**You use the same password for the UP Portal, clickUP, and for connecting your devices to the campus Wi-Fi. When you change your password on the UP Portal, it is automatically changed for clickUP. However, you must “forget” the TUKS Wi‐Fi and log into it again manually on your devices after you changed your password. **4.**Reset your password on the UP Portal.