---
title: "CBT Roles and Responsibilities"
slug: "clone-cbt-roles-and-responsibilities"
description: "Computer-Based Testing with QuestUP: roles, responsibilities, key processes, invigilation rules, assessment delivery, reporting, and technical support explained."
updated: 2026-10-19T11:28:21Z
published: 2026-10-19T11:28:21Z
canonical: "clickup-help.up.ac.za/clone-cbt-roles-and-responsibilities"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://clickup-help.up.ac.za/llms.txt
> Use this file to discover all available pages before exploring further.

# CBT Roles and Responsibilities

## Computer-Based Testing (CBT): Roles and Responsibilities

Overview

It is designed to help all stakeholders understand their responsibilities to ensure smooth planning, setup, and delivery of assessments in CBT laboratories.

### Key Process Overview

The CBT process typically includes:

1. Booking a computer laboratory
2. Completing required training
3. Requesting QuestUP access
4. Creating question collections
5. Compiling assessments
6. Scheduling students
7. Delivering the assessment
8. Reporting on results

### Important Timelines

| Activity | Deadline |
| --- | --- |
| Lab booking | At least 1 month in advance |
| Cancel booking | Minimum 2 working days before |
| Assessment ready (Autonomous) | 2 working days before |
| Provide setup to EI (Semi-autonomous) | 4 working days before |
| Provide full content to EI (Dependent) | 7 working days before |

Failure to meet deadlines may result in delays or cancellation of assessments.

---

### Roles and Responsibilities

#### Academic Department (Lecturers & Admin Staff)

**Core Responsibilities**

- Book computer laboratories
- Create and manage question collections
- Compile and review assessments
- Meet all deadlines and requirements
- Arrange invigilators
- Store attendance slips (minimum 1 year)

**Assessment Preparation**

- Ensure students are registered for the module
- Provide correct assessment settings and content
- Inform EI of readiness for testing
- Update question banks regularly to maintain integrity

**During Assessments**

- Ensure invigilators are present (1 per 50 students)
- Be available to resolve academic queries
- Verify student identity (valid student cards)
- Ensure compliance with university rules

#### Education Innovation (EI)

**Core Responsibilities**

- Provide training on QuestUP and assessment design
- Support lecturers based on their level of autonomy
- Assist with:
  - Question uploads
  - Assessment setup
  - Scheduling students
- Set up test assessments for technical validation
- Assist with interpreting assessment results

**Support Levels**

- Autonomous: Minimal EI support
- Semi-autonomous: EI assists with setup and scheduling
- Dependent: EI manages most processes on behalf of lecturer

#### Student Computing Services (SCS)

**Core Responsibilities**

- Manage and confirm lab bookings
- Ensure all computers are functional and correctly configured
- Test assessments before sessions (technical checks only)
- Provide technical support during assessments
- Log incidents and issues

**During Assessments**

- Assist students with login and access
- Manage PIN codes and session access
- Monitor technical performance
- Enforce system-related procedures

#### Invigilators

**Requirements**

- Minimum of 1 invigilator per 50 students
- Must be present before and during the entire session

**Responsibilities**

- Verify student identity
- Maintain order and enforce rules
- Manage attendance slips (distribution and collection)
- Report delays or issues
- Stay until all students have completed the assessment

### Key Rules & Guidelines

- Only registered students may take assessments
- Students must arrive on time — no late entry allowed
- No changes can be made during an active assessment
- Assessments must be physically invigilated
- Technical and academic responsibilities are separate (SCS vs Lecturer)

---

### Reporting and Results

- Lecturers can generate reports and access results in QuestUP
- Results can be published to clickUP Grade Centre
- EI can assist with interpreting analytics and improving assessments
- SCS logs all technical incidents during sessions

---

### Important Notes

- Always confirm lab bookings before setting assessments
- Allow extra time for:
  - Student entry/exit (15 minutes)
  - Additional time accommodations
  - Feedback (if applicable)
- Regularly update question banks to prevent predictability

---

### Definitions

- CBT (Computer-Based Testing): Assessments conducted in university computer labs
- QuestUP: UP’s online assessment system
- Autonomous Users: Manage all processes independently
- Semi-autonomous Users: Partial support from EI
- Dependent Users: Full support from EI

Full Document

For full details, refer to the original document: [CBT Roles and Responsibilities document](https://drive.google.com/file/d/1oytgCqW0iD8VX7Jb6fzRIjchtCx-yA0n/view?usp=sharing)

## Related

- [Assessment Submission Guidelines](/deadlines.md)