--- title: "Assessment Submission Guidelines" slug: "deadlines" description: "QuestUP assessment submission guidelines cover timelines, question formatting, password security, computer lab bookings, and university testing team contacts." updated: 2026-10-19T11:32:57Z published: 2026-10-19T11:32:57Z canonical: "clickup-help.up.ac.za/deadlines" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://clickup-help.up.ac.za/llms.txt > Use this file to discover all available pages before exploring further. # Assessment Submission Guidelines # Submission Guidelines for Assessments in QuestUP This Document outlines the timelines and contact details for assessments conducted via QuestUP in the university's computer-based testing laboratories. Timely and accurate preparation is critical to maintaining a smooth process and upholding academic integrity. This should be read in conjunction with the [**Computer-Based Testing Roles and Responsibilities (S4703/22)**](https://www1.up.ac.za/cs/groups/staff/documents/document/chjk/mtu4/~edisp/prd158072.pdf) document. ## Computer Lab Booking | User | Activity | Timelines | | --- | --- | --- | | All Academic Departments | Computer lab bookings | At least **1 month** in advance | | Cancellation of Computer lab bookings | At the latest **2 working days** before the scheduled booking | ## Create QuestUP Assessments | Type of User | Activity Required | EI Submission Timeline | | --- | --- | --- | | EI Dependent Academic | Create & quality assure questions | At least **7 working days** before assessment | | Semi-autonomous Academic | Create & quality assure questions, Add questions* | At least **4 working days** before assessment | | Autonomous Academic | Create & quality assure questions, Add questions*, Set and Schedule the assessment | At least **2 working days** before assessment | ***Format for Question Submission to EI** - Questions must be finalized, moderated, and language edited. - Submit questions in the [correct Excel format](https://help.cirrusassessment.com/docs/import-item-to-collection#download-the-import-template-file-here), which must be password-protected. - Passwords must be communicated to EI via separate email or telephone call. - Hotspot and Drag-and-drop questions require a password-protected MS Word document. ## Contact details #### Computer laboratory bookings | Campus | View computer lab schedule | Book a computer lab | | --- | --- | --- | | Hatfield & Groenkloof | 1. Access the UP Portal – [Online Venue Booking System](https://scientia-rb-pretoria.azurewebsites.net/). 2. Select a campus. 3. Select a computer lab. | Follow the steps to view a computer lab schedule, click on an available time slot and add your details. | | Prinshof | [Prinshof lab schedule](https://scientia-rb-pretoria.azurewebsites.net/manage/resource-types/4c73c7ab-619e-4d80-9f0a-0af5b418ec5a/resource-groups/59bdb76c-ac51-e90a-91f4-4f2038afb7f5/resources) (Click the calendar icon on the far right) | | Onderstepoort | [Onderstepoort lab schedule](https://scientia-rb-pretoria.azurewebsites.net/manage/resource-types/4c73c7ab-619e-4d80-9f0a-0af5b418ec5a/resource-groups/d863b50c-23d3-cebb-7ca8-c67601952c9b/resources) (Click the calendar icon on the far right) | Email: [oplabs@up.ac.za](mailto:oplabs@up.ac.za) | #### EI Computer-Based Testing team | Head: E-Learning | Hatfield & Groenkloof | Onderstepoort | | --- | --- | --- | | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/alanna-riley(1).jpg) Dr. Alanna Riley [alanna.riley@up.ac.za](mailto:alanna.riley@up.ac.za) 012 420 4112 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/gaby-pretorius(1).jpg) Gaby Pretorius [gaby.pretorius@up.ac.za](mailto:gaby.pretorius@up.ac.za) 012 420 4301 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/velly-nkosi(1).jpg) Velly Nkosi [velly.nkosi@up.ac.za](mailto:velly.nkosi@up.ac.za) 012 529 8323 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/mark-sias(1).jpg) Mark Sias [mark.sias@up.ac.za](mailto:mark.sias@up.ac.za) 012 529 8409 | | Prinshof | | --- | | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/nomathemba-ngcobo(1).jpg) Dr. Nomathemba Ngcobo [nomathemba.ngcobo@up.ac.za](mailto:nomathemba.ngcobo@up.ac.za) 012 356 3076 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/yolanda-kweyama(1).jpg) Yolanda Kweyama [yolanda.kweyama@up.ac.za](mailto:yolanda.kweyama@up.ac.za) 012 356 3075 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/gretchen-jacobs(1).jpg) Gretchen Jacobs [gretchen.jacobs@up.ac.za](mailto:gretchen.jacobs@up.ac.za) 012 356 3074 | ![](https://cdn.document360.io/8ea693b1-555d-4973-acf4-f29e9965c563/Images/Documentation/lethabo-phefadu(1).jpg) Lethabo Phefadu [letabo.phefadu@up.ac.za](mailto:letabo.phefadu@up.ac.za)\| 012 356 3077 | The term "Document" refers to a page in Ultra that resembles a web page. Documents can include images, text, uploaded files, and HTML content. If you only need to add a file without accompanying text, use the Upload option instead. ## Related - [QuestUP support and contact details](/contact-details.md)