Computer-Based Testing (CBT): Roles and Responsibilities
Overview
It is designed to help all stakeholders understand their responsibilities to ensure smooth planning, setup, and delivery of assessments in CBT laboratories.
Key Process Overview
The CBT process typically includes:
Booking a computer laboratory
Completing required training
Requesting QuestUP access
Creating question collections
Compiling assessments
Scheduling students
Delivering the assessment
Reporting on results
Important Timelines
Activity | Deadline |
|---|---|
Lab booking | At least 1 month in advance |
Cancel booking | Minimum 2 working days before |
Assessment ready (Autonomous) | 2 working days before |
Provide setup to EI (Semi-autonomous) | 4 working days before |
Provide full content to EI (Dependent) | 7 working days before |
Failure to meet deadlines may result in delays or cancellation of assessments.
Roles and Responsibilities
Academic Department (Lecturers & Admin Staff)
Core Responsibilities
Book computer laboratories
Create and manage question collections
Compile and review assessments
Meet all deadlines and requirements
Arrange invigilators
Store attendance slips (minimum 1 year)
Assessment Preparation
Ensure students are registered for the module
Provide correct assessment settings and content
Inform EI of readiness for testing
Update question banks regularly to maintain integrity
During Assessments
Ensure invigilators are present (1 per 50 students)
Be available to resolve academic queries
Verify student identity (valid student cards)
Ensure compliance with university rules
Education Innovation (EI)
Core Responsibilities
Provide training on QuestUP and assessment design
Support lecturers based on their level of autonomy
Assist with:
Question uploads
Assessment setup
Scheduling students
Set up test assessments for technical validation
Assist with interpreting assessment results
Support Levels
Autonomous: Minimal EI support
Semi-autonomous: EI assists with setup and scheduling
Dependent: EI manages most processes on behalf of lecturer
Student Computing Services (SCS)
Core Responsibilities
Manage and confirm lab bookings
Ensure all computers are functional and correctly configured
Test assessments before sessions (technical checks only)
Provide technical support during assessments
Log incidents and issues
During Assessments
Assist students with login and access
Manage PIN codes and session access
Monitor technical performance
Enforce system-related procedures
Invigilators
Requirements
Minimum of 1 invigilator per 50 students
Must be present before and during the entire session
Responsibilities
Verify student identity
Maintain order and enforce rules
Manage attendance slips (distribution and collection)
Report delays or issues
Stay until all students have completed the assessment
Key Rules & Guidelines
Only registered students may take assessments
Students must arrive on time — no late entry allowed
No changes can be made during an active assessment
Assessments must be physically invigilated
Technical and academic responsibilities are separate (SCS vs Lecturer)
Reporting and Results
Lecturers can generate reports and access results in QuestUP
Results can be published to clickUP Grade Centre
EI can assist with interpreting analytics and improving assessments
SCS logs all technical incidents during sessions
Important Notes
Always confirm lab bookings before setting assessments
Allow extra time for:
Student entry/exit (15 minutes)
Additional time accommodations
Feedback (if applicable)
Regularly update question banks to prevent predictability
Definitions
CBT (Computer-Based Testing): Assessments conducted in university computer labs
QuestUP: UP’s online assessment system
Autonomous Users: Manage all processes independently
Semi-autonomous Users: Partial support from EI
Dependent Users: Full support from EI
Full Document
For full details, refer to the original document:
CBT Roles and Responsibilities document