These questions were populated from the feedback received from a lecturer survey in August 2026. We are actively in the process of updating and answering these questions.
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The Frequently Asked Questions page, has been organised in five categories of questions.
Instructions: Short answers are provided directly below each question. For more complex topics involving step-by-step screenshots or video tutorials, click the question to open a dedicated help page.
Calculation Logic & Accuracy
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How do I set up a "Current Grade" calculation that accurately reflects student progress?
Context: Many lecturers find it difficult to set this up for year-long modules or modules where marks (like QuestUP) are only imported later. -
Can I assign a Grade Category to a Calculated Column?
Context: A recurring frustration is that calculated columns cannot currently be assigned to categories, which complicates sub-totaling. -
How do I use "Grading Rules" to drop the lowest mark in a category?
Context: There is confusion about how dropping grades affects weighted calculations and whether those "dropped" marks are visible to students. -
Why does my weighted total in the Gradebook differ from my Excel spreadsheet?
| Context | Answer |
|---|---|
| Lecturers reported discrepancies between external formulas and the Gradebook's internal logic. | Often we find that the categories in the clickUP calculation contains gradable items that should not be part of the calculation. Review the assigned categories. |
Administrative Tasks & Student Management
- How do I exempt multiple student from a specific assessment?
| Context | Answer |
|---|---|
| Doing this manually for large classes is described as "tedious"; lecturers are looking for more efficient or "automatic" ways to handle exemptions. | Unfortunately, this is not yet possible. There is an idea logged for this on the idea exchange. |
- How do I provide an "Exception" (such as an extra attempt or different due date) for a specific student?
Context: This is a frequently used but sometimes challenging feature to locate and implement correctly. - What is the best way to copy my Gradebook setup from a previous module?
Context: Many find the "Copying Gradebooks" process challenging or prone to errors when moving between semesters. - How do I align my Gradebook categories with the assessments listed in my Study Guide?
Context: Pedagogical alignment is a priority for many, but the technical setup often feels heavy or counter-intuitive.